Effective Date: [04/07/2025]
This Privacy Policy describes how SYNVEDA.COM (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information in accordance with applicable Indian data protection laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Phone number

• Billing details (excluding card numbers)

We collect this data when you:

• Make a purchase

• Register or fill out forms

• Contact us for services or support

We do not collect or store any card information. All payments are securely processed through third-party gateways such as Razorpay and Cashfree. We are not responsible for any losses or damages arising from payment processing.
 

2. Purpose of Data Collection

We collect and process your data for the following lawful purposes:

• To provide and deliver our products and services

• To personalize content and recommendations

• For communication and customer support

• For marketing and service improvement

• To comply with legal obligations
   

3. Consent

By accessing our site and submitting your data, you provide your explicit consent to the collection and use of your personal information as outlined in this policy. You have the right to withdraw your consent at any time by contacting us.
 

4. Data Retention

We retain your personal information only as long as necessary for the purposes stated above or as required by law.
 

5. Data Sharing and Disclosure

We do not sell your personal information. We may share it with:

• Authorized third parties such as payment gateways (Razorpay, Cashfree)

• Law enforcement or regulatory authorities, when required under applicable law
   

6. Data Security

We adopt appropriate security practices and procedures as required under the IT Act to safeguard your data from unauthorized access, loss, or misuse, including:

• SSL encryption

• Firewalled servers

• Role-based access controls
   

7. Your Rights

Under the DPDP Act, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request erasure of your data (unless required by law)

• Withdraw consent
   

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.
 

9. Updates to This Policy

We may revise this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
 

10. Contact Us

For questions or complaints about this Privacy Policy or data usage, contact:
SYNVEDA